Effective Date: Jan 01, 2025

National Plant Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.nationalplantsolutions.com or engage with our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Information: Name, email address, phone number, and company details when you contact us, request a quote, or engage our services.

• Business Information: Details related to fleet or multi-site contracts, such as company name, address, and equipment details.

• Payment Information: Billing details if you engage in contracted services (processed securely through third-party payment providers).

b. Non-Personal Information

• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.

• Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site performance, and deliver relevant content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Provide and improve our services, such as LOLER and PUWER inspections, welding, fabrication, and refurbishment projects.

• Respond to inquiries, provide quotes, and manage contracts.

• Process payments securely through trusted third-party providers.

• Analyze website usage to improve functionality and user experience.

• Send promotional materials or updates about our services (you may opt out at any time).

• Comply with legal obligations and ensure the safety and integrity of our services.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information:

• With trusted service providers who assist us in delivering our services (e.g., payment processors, IT support), under strict confidentiality agreements.

• To comply with legal obligations, such as responding to lawful requests from authorities.

• In the event of a business transfer, such as a merger or acquisition, where your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Ensure the website functions properly.

• Analyze traffic and user behavior to improve our services.

• Deliver personalized content and advertisements.

You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Request information about how your data is used.

To exercise these rights, please contact us at [insert contact email, e.g., info@nationalplantsolutions.com]. We will respond to your request within 30 days.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing personal information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, contract-related data may be retained for the duration of the contract and a reasonable period thereafter for legal compliance.

9. International Data Transfers

If you are located outside the UK, please note that your information may be processed in the UK or other countries where our service providers operate. We ensure that any data transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

National Plant Solutions
Email: info@nationalplantsolutions.com
Address:

Phone: 01785 251 115